Microsoft Azure Administrator, Microsoft Power BI (Desktop) & ITIL 4 Foundation Training

Microsoft Azure Administrator AZ-104T00

This course teaches IT Professionals how to manage their Azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect Azure and on-premises sites, manage network traffic, implement storage solutions, create and scale virtual machines, implement web apps and containers, back up and share data and monitor your solution.

Face-to-face Training

4 days (32 hours)


Hands-On Labs

Gain practical experience through hands-on labs and real-world scenarios, allowing you to apply theoretical knowledge in a simulated Azure environment


Certification Preparation

Receive targeted preparation for Microsoft Azure Administrator certification exams, equipping you with the skills and confidence needed to ace the certification and validate your expertise in Azure administration


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This course is for Azure Administrators. The Azure Administrator implements, manages and monitors identity, governance, storage, compute and virtual networks in a cloud environment. The Azure Administrator will provision, size, monitor and adjust resources as appropriate. Successful Azure Administrators start this role with experience in virtualization, networking, identity and storage.


  • Understanding of on-premises virtualization technologies, including: VMs, virtual networking and virtual hard disks
  • Understanding of network configurations, including TCP/IP, Domain Name System (DNS), virtual private networks (VPNs), firewalls and encryption technologies
  • Understanding of Active Directory concepts, including users, groups and role-based access control
  • Understanding of resilience and disaster recovery, including backup and restore operations

What is Microsoft Azure Administrator's Course Fee?

Our Microsoft Azure Administrator’s course fee is RM2,600 per person for a 4-day training program. Additionally, the certification exam for this course, AZ-104, costs 90 USD.

Do I need prior experience in learning Microsoft Azure Administrator?

No prior experience is required. Our course caters to learners of all levels, guiding you through Azure administration fundamentals to advanced concepts. Whether you are a beginner or an experienced professional, we have got you covered with hands-on labs and expert instruction.

How do I become an Azure Administrator?

You should have subject matter expertise in implementing, managing and monitoring an organization’s Microsoft Azure environment, including:

  • Virtual networks
  • Storage
  • Compute
  • Identity
  • Security
  • Governance

As an Azure administrator, you often serve as part of a larger team dedicated to implementing an organization’s cloud infrastructure. You also coordinate with other roles to deliver Azure networking, security, database, application development and DevOps solutions.

You should be familiar with:

  • Operating systems
  • Networking
  • Servers
  • Virtualization

In addition, you should have experience with:

  • PowerShell
  • Azure CLI
  • The Azure portal
  • Azure Resource Manager templates
  • Microsoft Entra ID

What tangible skills will I gain from this training?

Through our Microsoft Azure Administrator training, you will gain tangible skills such as managing Azure subscriptions, securing identities, configuring virtual networking, deploying virtual machines, implementing storage solutions and monitoring solutions. These skills are essential for effectively administering Azure environments and advancing your career in cloud computing.

Is this training online or face-to-face?

This training is face-to-face but we do provide online training. Contact us to find out our online training schedule.

 or email to

What is HRDF/HRD Corp and is this training claimable under HRDF/HRD Corp?

HRD Corp, or the Human Resource Development Corporation (formerly HRDF), drives Malaysia’s talent growth by collecting funds from employers and supporting training for the local workforce. Our training is eligible for HRD Corp claims. If your company is registered and willing to sponsor your training, please reach out to us.

How long does it take to learn Azure Administrator?

Learning Azure Administrator duration varies. Our course offers essential training in 4 days. Mastery requires ongoing practice.

Is Microsoft Azure Administrator worth it?

Yes, pursuing Microsoft Azure Administrator certification is highly worthwhile as it validates your expertise in managing Azure environments, which are widely used in modern IT infrastructure. With the increasing adoption of cloud technologies, Azure skills are in high demand, opening up numerous career opportunities in cloud computing, IT administration and related fields. Additionally, Azure Administrator certification demonstrates your commitment to professional development and enhances your credibility in the industry, making it a valuable investment for your career growth.

Module 1: Configure Microsoft Entra ID

  • Describe Microsoft Entra ID benefits and features
  • Describe Microsoft Entra concepts
  • Compare Active Directory Domain Services to Microsoft Entra ID
  • Select Microsoft Entra editions
  • Implement Microsoft Entra self-service password reset

Module 2: Configure user and group accounts

  • Create user accounts
  • Manage user accounts
  • Create bulk user accounts
  • Create group accounts
  • Create administrative units

Module 3: Configure subscriptions

  • Identify Azure regions
  • Implement Azure subscriptions
  • Obtain an Azure subscription
  • Identify Azure subscription usage
  • Implement Microsoft Cost Management
  • Apply resource tagging
  • Apply cost savings

Module 4: Configure Azure Policy

  • Create management groups
  • Implement Azure policies
  • Create Azure policies
  • Create policy definitions
  • Create an initiative definition
  • Scope the initiative definition
  • Determine compliance

Module 5: Configure role-based access control

  • Implement role-based access control
  • Create a role definition
  • Create a role assignment
  • Compare Azure roles to Microsoft Entra roles
  • Apply role-based access control
  • Review fundamental Azure RBAC roles

Module 6: Configure Azure resources with tools

  • Use the Azure portal
  • Use Azure Cloud Shell
  • Use Azure PowerShell
  • Use Azure CLI

Module 7: Use Azure Resource Manager

  • Review Azure Resource Manager benefits
  • Review Azure resource terminology
  • Create resource groups
  • Create Azure Resource Manager locks
  • Reorganize Azure resources
  • Remove resources and resource groups
  • Determine resource limits

Module 8: Configure resources with Azure Resource Manager templates

  • Review Azure Resource Manager template advantages
  • Explore the Azure Resource Manager template schema
  • Explore the Azure Resource Manager template parameters
  • Consider Bicep templates
  • Review QuickStart templates

Module 9: Configure virtual networks

  • Plan virtual networks
  • Create subnets
  • Create virtual networks
  • Plan IP addressing
  • Create public IP addressing
  • Associate public IP addresses
  • Allocate or assign private IP addresses

Module 10: Configure network security groups

  • Implement network security groups
  • Determine network security group rules
  • Determine network security group effective rules
  • Create network security group rules
  • Implement application security groups

Module 11: Configure Azure DNS

  • Identify domains and custom domains
  • Verify custom domain names
  • Create Azure DNS zones
  • Delegate DNS domains
  • Add DNS record sets
  • Plan for Azure Private DNS zones
  • Review Azure Private DNS zone scenarios

Module 12: Configure Azure Virtual Network peering

  • Determine Azure Virtual Network peering uses
  • Determine gateway transit and connectivity
  • Create virtual network peering
  • Extend peering with user-defined routes and service chaining

Module 13: Configure network routing and endpoints

  • Review system routes
  • Identify user-defined routes
  • Determine service endpoint uses
  • Determine service endpoint services
  • Identify private link uses

Module 14: Configure Azure Load Balancer

  • Determine Azure Load Balancer uses
  • Implement a public load balancer
  • Implement an internal load balancer
  • Determine load balancer SKUs
  • Create back-end pools
  • Create health probes
  • Create load balancer rules

Module 15: Configure Azure Application Gateway

  • Implement Azure Application Gateway
  • Determine Azure Application Gateway routing
  • Configure Azure Application Gateway components

Module 16: Configure storage accounts

  • Implement Azure Storage
  • Explore Azure Storage services
  • Determine storage account types
  • Determine replication strategies
  • Access storage
  • Secure storage endpoints

Module 17: Configure Azure Blob Storage

  • Implement Azure Blob Storage
  • Create blob containers
  • Assign blob access tiers
  • Add blob lifecycle management rules
  • Determine blob object replication
  • Upload blobs
  • Determine Blob Storage pricing

Module 18: Configure Azure Storage security

  • Review Azure Storage security strategies
  • Create shared access signatures
  • Identify URI and SAS parameters
  • Determine Azure Storage encryption
  • Create customer-managed keys
  • Apply Azure Storage security best practices

Module 19: Configure Azure Files and Azure File Sync

  • Compare storage for file shares and blob data
  • Manage Azure file shares
  • Create file share snapshots
  • Implement Azure File Sync
  • Identify Azure File Sync components
  • Deploy Azure File Sync

Module 20: Configure Azure Storage with tools

  • Use Azure Storage Explorer
  • Use the Azure Import/Export service
  • Use the WAImportExport tool
  • Use the AzCopy tool

Module 21: Configure virtual machines

  • Review cloud services responsibilities
  • Plan virtual machines
  • Determine virtual machine sizing
  • Determine virtual machine storage
  • Create virtual machines in the Azure portal
  • Connect to virtual machines

Module 22: Configure virtual machine availability

  • Plan for maintenance and downtime
  • Create availability sets
  • Review update domains and fault domains
  • Review availability zones
  • Compare vertical and horizontal scaling
  • Implement Azure Virtual Machine Scale Sets
  • Create Virtual Machine Scale Sets
  • Implement autoscale
  • Configure autoscale

Module 23: Configure Azure App Service plans

  • Implement Azure App Service plans
  • Determine Azure App Service plan pricing
  • Scale up and scale out Azure App Service
  • Configure Azure App Service autoscale

Module 24: Configure Azure App Service

  • Implement Azure App Service
  • Create an app with App Service
  • Explore continuous integration and deployment
  • Create deployment slots
  • Add deployment slots
  • Secure your App Service app
  • Create custom domain names
  • Back up and restore your App Service app
  • Use Azure Application Insights

Module 25: Configure Azure Container Instances

  • Compare containers to virtual machines
  • Review Azure Container Instances
  • Implement container groups
  • Review the Docker platform

Module 26: Configure file and folder backups

  • Describe Azure Backup benefits
  • Implement Backup Center for Azure Backup
  • Configure Azure Recovery Services vault backup options
  • Use the Microsoft Azure Recovery Services (MARS) agent
  • Configure on-premises file and folder backups

Module 27: Configure virtual machine backups

  • Explore options to protect virtual machine data
  • Create virtual machine snapshots in Azure Backup
  • Set up Azure Recovery Services vault backup options
  • Back up your virtual machines
  • Restore your virtual machines
  • Implement System Center DPM and Azure Backup Server
  • Compare the MARS agent and Azure Backup Server
  • Implement soft delete for your virtual machines
  • Implement Azure Site Recovery

Module 28: Configure Azure Monitor

  • Describe Azure Monitor key capabilities
  • Describe Azure Monitor components
  • Define metrics and logs
  • Identify monitoring data and tiers
  • Describe activity log events
  • Query the activity log

Module 29: Improve incident response with alerting on Azure

  • Explore the different alert types that Azure Monitor supports
  • Use metric alerts for alerts about performance issues in your Azure environment
  • Use log alerts to alert on events in your application
  • Use activity log alerts to alert on events within your Azure infrastructure
  • Use action groups and alert processing rules to send notifications when an alert is fired

Module 30: Configure Log Analytics

  • Determine Log Analytics uses
  • Create a Log Analytics workspace
  • Create Kusto (KQL) queries
  • Structure Log Analytics queries

Module 31: Configure Network Watcher

  • Describe Azure Network Watcher features
  • Review IP flow verify diagnostics
  • Review next hop diagnostics
  • Visualize the network topology

Training Fee

RM 2,600/pax


Exam Fee

90 USD


Training Dates

11th, 12th, 18th & 19th of May 2024

Mr Steven Das

Mr Steven Das is a certified trainer with exceptional presentation skills, highly sought after for his expertise. He has conducted numerous presentations for esteemed companies such as Microsoft, notably at events like TechEd.


With over 15 years of experience in the IT industry, he specializes in conducting courses on various Windows platforms including Windows NT Administration & Configuration, Full Track MCSE Windows 2000/2003/2008/2012/2016 and customized Windows courses tailored to specific requirements. Notably, he assisted Microsoft during TechEd 2000-2003 and conducted successful seminar series on Windows 2000 and Windows 2000 Security. He was recognized as an Early Achiever of Windows 2000/2003 MCSE Certification and played a key role in nationwide planning and implementation of Wide Area Network (WAN) projects for the Ministry of Health.


Known for his expertise in Microsoft technologies, Steven demonstrates adeptness in configuration and security enhancements across multiple versions in user and engineering contexts.

Prior Certification

Not Required


Exam Validity

1 Year


Exam Fee

90 USD


Exam Duration

150 Minutes


No. of Questions

40-60 Questions


Passing Marks



Exam Format

Multiple choice, drag & drop, case studies and multiple response

Microsoft Power BI (Desktop)

Unlock the full potential of your data with our immersive Microsoft Power BI Desktop training. Over two days, participants will embark on a journey through the intricacies of Power BI, mastering data visualization, analytics and dashboard creation. Led by our industry-experts trainer, our hands-on sessions will equip you with the skills to transform raw data into actionable insights. Whether you are a seasoned analyst or a newcomer to the field, our tailored curriculum ensures that everyone can harness the power of Power BI effectively. Join us and elevate your data analysis prowess to drive informed decision-making in your organization.

Face-to-face Training

2 days (16 hours)


Live Demonstrations

Witness the power of Power BI Desktop firsthand through live demonstrations, where complex concepts are simplified for easy understanding


Step-by-Step Tutorials

Follow detailed, step-by-step tutorials designed to guide you through every aspect of Power BI Desktop, from data importing to advanced visualization techniques


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  • Business Analysts
  • Data Analysts
  • BI Professionals
  • IT Professionals
  • Data Scientists
  • Managers and decision makers seeking insights from data whether you’re new to Power BI or looking to enhance your skills, this training is designed to empower professionals from diverse backgrounds

Do I need prior experience in data analysis?

No, our training caters to all skill levels, from beginners to advanced users. Our instructor will guide you step-by-step.

Is there any prerequisite software knowledge required?

Basic familiarity with Microsoft Office tools like Excel would be beneficial, but not mandatory.

What tangible skills will I gain from this training?

You will develop proficiency in data manipulation, visualization and reporting using Power BI Desktop, enabling you to efficiently analyze data, derive insights and present findings in a visually compelling manner.

Is this training online or face-to-face?

This training is face-to-face but we do provide online training. Contact us to find out our online training schedule.

 or email to

What is HRDF/HRD Corp and is this training claimable under HRDF/HRD Corp?

HRD Corp, or the Human Resource Development Corporation (formerly HRDF), drives Malaysia’s talent growth by collecting funds from employers and supporting training for the local workforce. Our training is eligible for HRD Corp claims. If your company is registered and willing to sponsor your training, please reach out to us.

What version of Power BI Desktop will be used in the training?

We keep our training materials and exercises up-to-date with the latest version of Power BI Desktop, ensuring you learn the most relevant features and functionalities.

How will this training empower me to drive business success?

With the skills acquired in this training, you will be equipped to uncover valuable insights from data, identify trends and opportunities and make data-driven decisions that drive business growth, efficiency and competitiveness.

How will attending this training improve my visualization skills?

Attending this training will significantly enhance your visualization skills by providing you with comprehensive instruction on leveraging the powerful features of Power BI Desktop. You will learn to design visually stunning and insightful dashboards, reports and charts that effectively communicate complex data in a clear and intuitive manner. Through hands-on exercises and real-world examples, you will gain practical experience in selecting appropriate visualizations, customizing layouts and optimizing data presentation to maximize impact and understanding. Whether you are a beginner looking to master the basics or an experienced user aiming to refine your techniques, this training will equip you with the knowledge and proficiency to create compelling visualizations that drive informed decision-making and enhance your professional portfolio.

Module 1: Introducing Power BI Desktop

  • What is Power BI Desktop
  • Difference between Excel and Power BI
  • Installing Power BI
  • Setting Up the Power BI Environment

Module 2: Importing Data Into Power Query

  • Importing Data from Relational Databases
  • Importing Data from Text Files

Module 3: Data Transformation With Power Query

  • Discovering and Importing Data
  • Transforming, Cleansing and Filtering Data
  • Merging and Shaping Data
  • Grouping and Aggregating Data
  • Inserting Calculated Columns

Module 4: Creating The Data Model

  • What Is a Data Model?
  • Creating Table Relations
  • Creating a Star Schema
  • Understanding When to De-normalize the Data
  • Creating Linked Tables
  • Creating Hierarchies
  • Making a User-Friendly Model

Module 5: Creating Calculations With DAX

  • Creating simple DAX calculated column
  • Create measures
  • Know the difference between measures and calculated column

Module 6: Creating Reports And Dashboard

  • Creating Tables and Matrices
  • Constructing Bar, Column and Pie Charts
  • Building Line and Scatter Charts
  • Creating Map-Based Visualizations
  • Linking Visualizations in Power BI
  • Drilling Through Visualizations

Training Fee

RM 1,500/pax


Training Dates

25th & 26th of May 2024

Mr Izham

Mr Izham is a seasoned corporate trainer with a wealth of experience in conducting training sessions since 2002. With a background spanning both academia and corporate clientele, Izham specializes in enhancing office workers’ efficiency through effective management of digital data and documents, thereby transforming them into proficient users.


His expertise lies in imparting valuable shortcuts, template preparation techniques, and customized tools in Microsoft Office. Additionally, Izham actively engages in developing database projects and tailoring in-house workshops to meet specific client requirements, aligning the workshop scope with real project needs. Over the past seven years, he has played a pivotal role in creating numerous templates with built-in automation features, catering to various departments including Human Resources, Operations, and Finance.


Leveraging his programming background, Izham has assisted numerous corporate clients in streamlining document processing tasks through the implementation of programmed solutions in Excel, encompassing simulations, data extraction tools, and dashboards for effective data visualization.

Mr Senthivalu Krishnasamy

Mr Senthivalu Krishnasamy is an esteemed professional renowned for his exceptional expertise in delivering corporate training in Microsoft Power BI. With certifications as a “Train The Trainer” and Certified Assessor for Skills Training from the Ministry of Human Resources, Malaysia, as well as a PLC trainer certification from FESTO DIDACTIC, Germany, Senthivalu brings over three decades of experience to the table.


His mastery in Power BI empowers organizations across industries to optimize data analysis and visualization for informed decision-making. With a commitment to delivering tailored corporate training services, Senthivalu is dedicated to enhancing skills and knowledge in both private and public sectors.

ITIL 4 Foundation

Our ITIL 4 Foundation course provides a comprehensive introduction to the fundamentals of IT Service Management (ITSM) according to the latest ITIL framework. Designed for IT professionals and organizations, this course covers key concepts such as the service value system, guiding principles, service lifecycle and practices. Participants will gain essential knowledge to effectively align IT services with business objectives, improve service delivery, and enhance overall IT performance.

Face-to-face Training

3 days (24 hours)


Interactive Learning

Engage in interactive learning experiences, including group discussions, case studies and practical exercises, to reinforce understanding and application of ITIL concepts


Real-World Examples

Benefit from real-world examples and scenarios that illustrate how ITIL principles and practices are applied in various organizational contexts


Exam Preparation

Receive targeted preparation for the ITIL 4 Foundation certification exam, including practice exams, exam tips and guidance on exam strategy


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Anyone involved in IT service management or interested in improving their understanding of ITIL practices should enroll in the ITIL 4 Foundation course. This includes IT professionals, service managers, IT consultants, business managers and individuals seeking to enhance their career prospects in IT service management. Whether you are new to ITIL or looking to update your knowledge to the latest version, this course is suitable for individuals at all levels of experience.

Do I need prior experience to learn ITIL 4 Foundation?

No, the ITIL 4 Foundation course is specifically structured to accommodate learners with varying levels of experience, including those who are new to IT service management concepts.

What is the cost of ITIL 4 Foundation certification?

The cost of ITIL 4 Foundation certification training is RM4,200 per person for a 3-day training course. Additional charges might be incurred for the certification exam and study materials.

Is this training online or face-to-face?

This training is face-to-face but we do provide online training. Contact us to find out our online training schedule.

 or email to

What is HRDF/HRD Corp and is this training claimable under HRDF/HRD Corp?

HRD Corp, or the Human Resource Development Corporation (formerly HRDF), drives Malaysia’s talent growth by collecting funds from employers and supporting training for the local workforce. Our training is eligible for HRD Corp claims. If your company is registered and willing to sponsor your training, please reach out to us.

How difficult is ITIL 4 Foundation exam?

The difficulty level of the ITIL 4 Foundation exam can vary depending on individual preparation and familiarity with IT service management concepts. Generally, the exam is designed to assess foundational knowledge of ITIL principles, terminology and practices. Our ITIL 4 Foundation training is designed to prepare you thoroughly for the exam, ensuring you are well-equipped to pass with ease. Through comprehensive course materials, expert instruction and ample practice opportunities, we focus on strengthening your understanding of ITIL principles and terminology. Our training emphasizes practical application and real-world scenarios, enabling you to approach the exam with confidence and a high level of preparation.

ITIL 4 Foundation in demand?

Yes, ITIL 4 Foundation certification remains in demand as organizations worldwide recognize the value of adopting IT service management best practices to improve efficiency, streamline operations and deliver quality services to customers. As businesses increasingly rely on technology to drive their operations, the need for skilled professionals who can effectively manage IT services continues to grow. ITIL 4 Foundation certification provides a solid foundation in IT service management principles, making certified individuals highly sought after in various industries and sectors.

Module 1: ITIL 4 Overview

  • Introduction to ITIL
  • Key Concepts of ITIL

Module 2: The ITIL Framework

  • The Four Dimensions of Service Management
  • The ITIL Service Value System (SVS)

Module 3: The ITIL Guiding Principles

  • Focus on Value
  • Start Where You Are
  • Progress Iteratively with Feedback
  • Collaborate and Promote Visibility
  • Think and Work Holistically
  • Keep It Simple and Practical
  • Optimize and Automate

Module 4: The ITIL Service Value System (SVS)

  • Governance
  • The Service Value Chain
  • Continual Improvement

Module 5: Key ITIL Practices

  • Continual Improvement
  • Service Level Management
  • Change Control
  • Incident Management
  • Service Request Management
  • Service Desk
  • Problem Management

Module 6: Other ITIL Practices

  • General Management Practices
  • Service Management Practices
  • Technical Management Practices

Training Fee

RM 4,200/pax


Training Dates

17th, 18th & 19 of May 2024

Mr Nanthakkumar

Mr Nanthakkumar has amassed over eight years of experience in creating, managing, and executing high-quality training and workshops for various IT service management frameworks and methodologies, such as ITIL, Prince2, Prince2 Agile, DevOps, PMP, Lean Six Sigma, Scrum Master, and Cobit5. He has earned multiple professional certifications in these domains, demonstrating his expertise and commitment to continuous learning and improvement.


His mission is to assist students and clients in realizing their potential and understanding the value of IT service excellence and transformation for their career and organizational growth. Extensively researching and identifying the latest trends and best practices in the industry, he tailors his sessions to meet the specific needs and goals of each audience. Additionally, he manages and aligns vendors and clients with the consultancy’s vision and standards, ensuring a high level of service delivery and satisfaction.

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